Tips for Creating Fanfare on Facebook

Many companies are leveraging Facebook as a fun, interactive way to engage customers and increase brand loyalty. Given there are currently more than 845 million active users on Facebook, it’s likely that you’re reaching customers through a platform where they’re already highly active, which creates a low barrier to entry and provides an easy way […]

Creating an Authentic Presence on Social Media

    Over the past several weeks, I have been working with a client to redefine her company’s social media presence and engagement across its Facebook, Twitter, LinkedIn and YouTube channels. While the company has been actively sharing content on these platforms for more than two years, it wants to amplify its presence to drive […]

Reinventing the Social Media Policy: Gap’s Refreshing Approach

Today, it’s a rare occasion to find companies that aren’t harnessing the power of social media. However, even though your company may not yet have a formal presence on social media platforms, it’s extremely likely that you and the majority of your colleagues and employees are active on Facebook, Twitter, LinkedIn, Pinterest, or all of […]

Creating Blogs to Captivate Your Readers

In the world of social media, blogs have become an important medium to share your company stories beyond a traditional press release, allowing you to promote your company’s services as well as your perspective on relevant industry topics. In addition, blogs allow you to gain valuable feedback from your customers as they write comments on […]

Lessons From the Canlis Brothers

“You don’t sell yourself. You are yourself.” With that statement, Mark Canlis, of the renowned Canlis restaurant, summed up his establishment’s marketing strategy. The Canlis brothers, Mark and Brian, spoke at February’s Puget Sound chapter of the American Marketing Association (PSAMA) lunch, covering their experiences in marketing, public relations, and brand management strategy. The restaurant […]

How Would You Define Public Relations?

Over the past several months, communication professionals and practitioners in the public relations industry have been buzzing about a new campaign designed to redefine a specific industry: our very own. In November 2011, the Public Relations Society of America (PRSA), the PR industry’s largest organization, launched in international campaign called “Public Relations Defined” to modernize […]

Lessons Learned from Susan G. Komen and Planned Parenthood Debate

Last week, Susan G. Komen’s decision to cut breast-screening grants to Planned Parenthood dominated the headlines across countless media outlets and conversations in the world of social media. The story was first reported by the Associated Press on Tuesday, Jan. 31, highlighting that Komen would cease funding under new eligibility rules that precludes grants to […]

Tips for Developing a Customer Survey

Today’s marketing communication professionals have a plethora of tools they can use to connect with current and prospective customers. Whether it is engaging in a strategic social media or PR campaign, hosting webinars or speaking engagements, or pursuing traditional marketing tactics, companies are often evaluating what the right marketing mix is to effectively reach their […]

Visual Storytelling

You’ve heard the old adage: A picture is worth a thousand words. In PR, this saying still rings true when it comes to storytelling. Visual assets can make your message memorable, bring complex data to life and draw more attention to the most important parts of your story, as we explained in our post about infographics last year. Plus, more and more outlets are looking for visual aids to enhance stories.

8 Tips for Managing a LinkedIn Group

LinkedIn has quickly become a hotbed for professional networking. With more than 100 million users, the site continues to add value to business professionals by offering a variety of ways to increase engagement and boost brand presence. For example, we recently wrote about its new features that allow users to follow companies and give companies […]