Insights for Leaders Navigating
Visibility, Credibility, and Growth.

From media strategy to reputation management, we explore the trends shaping public perception and share the approaches that drive measurable results for growing brands.

Helping Delta-Q “Lead the Charge in Innovation”

For nearly two years, Communiqué PR has been working with Delta-Q Technologies, a leading supplier of battery charging solutions, to increase awareness of its solutions for electric vehicles and industrial machines. Delta-Q provides cutting-edge battery charging solutions that improve how industries power their battery-powered vehicles, such as lift trucks and golf carts. With increased power consumption—the EIA projects the world’s energy consumption will increase 56 percent by 2040— building a better battery charging solution is crucial to continued innovation. Delta-Q’s products have been well received in the industry and are in more than 1.2 million electric vehicles and industrial machines.

After popular demand for its IC650 battery charger, Delta-Q decided to expand this offering to form a common charging platform for use across manufacturers’ product lines. Earlier this month, we partnered with Delta-Q to announce its new, expanded IC Series product line, unveiling the IC900 and IC1200.

We worked with the company to identify target media amongst Delta-Q’s key segments— aerial work platforms, floor care machines, golf cars, lift trucks, power sports, and utility and transportation. By seeding the news, offering it to select media under embargo, we were able to secure initial interest from a range of outlets, and to further pique journalists’ interest once the announcement went live on November 3, 2015. Check out the full announcement and the video showcasing the expanded product line on Delta-Q’s website.

We’re pleased with the range of coverage—hitting all of Delta-Q’s key segments—as well as the interest garnered from the key targets. Following are the results Communiqué PR secured thus far on behalf of Delta-Q:

IC Series Coverage

For more on results secured by the Communiqué team, see our blog posts “Works Applications Previews New EPS Solution and Prepares to Disrupt the U.S. Market” and “Case Study: Launching a Satellite-Imaging Startup.”

New Clothing Line for ‘Tech Guys,’ Ya Joe, Selects Communiqué as Its Agency of Record

The Seattle tech scene is booming and with several Silicon Valley companies including Facebook, Twitter, Apple and reportedly Snapchat opening engineering offices here, the burgeoning tech sector is undoubtedly having a positive impact on our local economy. With new tech jobs comes an influx of new residents, eager to find lucrative positions within IT, technology, and software design.

Our client Ya Joe recognized this tech-infused trend and created a new clothing company aimed specifically at the functional needs of “tech guys” to help them find a new way to look great with a minimal need for shopping. Founded by former CEO and Co-founder of ExOfficio Joe Boldan and Chief Creative Officer Aaron Hicks, Ya Joe selected Communiqué PR as its agency of record to help support PR initiatives around their groundbreaking launch.

“In our market research,” said Boldan, “we found that our guys often had a hard time analyzing a look or style to find something that worked for them, as well as how do you analyze a look, feel or style? I teamed up with Aaron to design the first-ever clothing line using an analytic approach with our tech guys in mind. Ya Joe’s primary goal is to alleviate the stress and anxiety these guys often experience while shopping and provide them with an alternative that has them in mind and gives them the clothing they deserve.”

The two passionately addressed these issues, basing each apparel item they designed on three fashion elements that can actually be quantified and measured: comfort, ease of care, and functionality.

By analyzing tech guys in their day-to-day lives, Boldan and Hicks were also able to better understand the features of apparel items that would make their lives easier, such as pockets that easily fit a work badge and mobile device or pockets that guys can comfortably place their hands in— elements that fashion pieces had previously neglected.

“Since we wanted to make the process for our shoppers as easy and stress free as possible, we decided to also offer selected options and colors for various occasions” said Hicks. “We use high-quality fabrics, and customize each piece to fit within our customers’ lives. The clothing is interchangeable, allowing the casual yet professional pieces to easily transition from day to night. This allows our customers to purchase a range of clothing items that all look good together.”

As a result of working with Communiqué, Ya Joe launched with great success with the following secured media placements in TechCrunch, The Seattle Times, Geekwire, Network World, and CIO:

In addition, the press release was reposted on over 100 websites and the launch accounted for an exponential increase in Ya Joe’s web traffic, directly attributed to PR activity. At launch, website traffic soared to nearly 7,300 active users with an additional spike on day 2 after the company was announced to the public.

A huge congratulations to Ya Joe for a successful launch and we look forward to wearing your fantastic clothes!

Switching Sides: Perspectives From a PR Pro Turned Journalist

There’s an old proverb that says you need to live something to truly understand it. This idea holds particularly true in the field of public relations (PR), where the day-to-day work and nuances of the business can be discussed at length with fellow professionals but can easily go over the heads of any non-PR folks unfortunate enough to get stuck in the middle of the conversation. But as a PR professional, it can sometimes be difficult to understand how things look on the other side, particularly with the people we aim to work with every day. I’ve heard it plenty of times before: my story idea had everything the reporter could’ve wanted…why is he/she passing on this great opportunity? 

To answer this question and get a sense of what it is like to be on the other side of the PR world – specifically, the media side – I contacted an old colleague who had actually made that switch within the last couple of years. Cari R., now an assistant editor at a prestigious publication not to be revealed due to restrictions from their PR department, was a rising star in the communications world before she made the leap to the other side. Today she reports on the latest happenings in science and health and was also kind enough to chat with me recently about some of the key things she now understands about being in the media after making the switch from PR professional to journalist.

What’s one of the main things you realize now about the journalistic process that maybe you didn’t when you were working in public relations?

For me, it’s the speed of how quickly things need to be done. Now don’t get me wrong – public relations can be extremely fast-paced and testing in the sense that there are a million things to do and everything needs to happen ‘’ASAP,” but with reporting, news is only as good as its timeliness (to some people, anyway). I had to adapt to that fact when I first started working as a reporter and I’m still working on it today.

With that said, however, my reporting niche doesn’t have a ton of breaking news items that need to be posted online within an hour of them happening. Generally, I have a good amount of time to put an article together and refine it – something I value greatly. I really do enjoy the process of speaking to different experts or researching a topic in-depth to really help build-out and tell a better story.

Now that you’re a journalist, what is your biggest pet-peeve when working with PR professionals?

That’s an easy one and most reporters probably say the same thing: don’t send pitch ideas on topics I don’t report about, and for goodness sake, don’t email me or call a million times about your pitch. If I haven’t responded after a follow up email or two, call it quits. Remember, reporters have to monitor all of the email we receive to avoid missing out on an important story, but we can’t respond to everyone because of the sheer volume of emails we get. Understand that your email will be read and if I’m interested in your idea, you will receive a response.

What have you taken from the world of public relations to your journalism career?

Well, I think my experiences in PR were great training to become a journalist. Taking complex topics and simplifying them for a large audience, putting together a clear story arc with a beginning, middle and end; and, of course, meeting deadlines were all important in PR and translate to my work now. I also love that I have an understanding of the PR side of things because I can provide perspective to my colleagues on certain things that they may find odd but can easily be explained through the lens of a communications person.

Be honest…do you miss public relations?

Ha! Yes, of course I miss PR! I absolutely love what I do now, but there’s nothing like jumping on the phone and getting a story placed, you know? I also can’t wait until they list me on Cision – it will be a monumental day!

 

A special thanks to Cari for taking the time to speak with me for this blog post. Next time I pitch you a story, I promise it will be right up your alley and I’ll only email twice.

Switching Sides: Perspectives From a PR Pro Turned Journalist

There’s an old proverb that says you need to live something to truly understand it. This idea holds particularly true in the field of public relations (PR), where the day-to-day work and nuances of the business can be discussed at length with fellow professionals but can easily go over the heads of any non-PR folks unfortunate enough to get stuck in the middle of the conversation. But as a PR professional, it can sometimes be difficult to understand how things look on the other side, particularly with the people we aim to work with every day. I’ve heard it plenty of times before: my story idea had everything the reporter could’ve wanted…why is he/she passing on this great opportunity? 

To answer this question and get a sense of what it is like to be on the other side of the PR world – specifically, the media side – I contacted an old colleague who had actually made that switch within the last couple of years. Cari R., now an assistant editor at a prestigious publication not to be revealed due to restrictions from their PR department, was a rising star in the communications world before she made the leap to the other side. Today she reports on the latest happenings in science and health and was also kind enough to chat with me recently about some of the key things she now understands about being in the media after making the switch from PR professional to journalist.

What’s one of the main things you realize now about the journalistic process that maybe you didn’t when you were working in public relations?

For me, it’s the speed of how quickly things need to be done. Now don’t get me wrong – public relations can be extremely fast-paced and testing in the sense that there are a million things to do and everything needs to happen ‘’ASAP,” but with reporting, news is only as good as its timeliness (to some people, anyway). I had to adapt to that fact when I first started working as a reporter and I’m still working on it today.

With that said, however, my reporting niche doesn’t have a ton of breaking news items that need to be posted online within an hour of them happening. Generally, I have a good amount of time to put an article together and refine it – something I value greatly. I really do enjoy the process of speaking to different experts or researching a topic in-depth to really help build-out and tell a better story.

Now that you’re a journalist, what is your biggest pet-peeve when working with PR professionals?

That’s an easy one and most reporters probably say the same thing: don’t send pitch ideas on topics I don’t report about, and for goodness sake, don’t email me or call a million times about your pitch. If I haven’t responded after a follow up email or two, call it quits. Remember, reporters have to monitor all of the email we receive to avoid missing out on an important story, but we can’t respond to everyone because of the sheer volume of emails we get. Understand that your email will be read and if I’m interested in your idea, you will receive a response.

What have you taken from the world of public relations to your journalism career?

Well, I think my experiences in PR were great training to become a journalist. Taking complex topics and simplifying them for a large audience, putting together a clear story arc with a beginning, middle and end; and, of course, meeting deadlines were all important in PR and translate to my work now. I also love that I have an understanding of the PR side of things because I can provide perspective to my colleagues on certain things that they may find odd but can easily be explained through the lens of a communications person.

Be honest…do you miss public relations?

Ha! Yes, of course I miss PR! I absolutely love what I do now, but there’s nothing like jumping on the phone and getting a story placed, you know? I also can’t wait until they list me on Cision – it will be a monumental day!

 

A special thanks to Cari for taking the time to speak with me for this blog post. Next time I pitch you a story, I promise it will be right up your alley and I’ll only email twice.

The Hummingbird Effect of Today’s Technology

I just finished reading “How We Got to Now” and loved the book. It is informative and inspiring, and generated many ideas that may be applicable for my business and clients.

The book looks at the “hummingbird effect” on innovation and how it shaped the modern world. For those who have not read it, let me elucidate.

In his introduction, Steven Johnson explains that changes in the sexual reproduction strategies of flowers led to the evolution of hummingbird wings. Without flower nectar production, there would be no reason for hummingbirds to hover mid-air. The evolution of their wing was a direct result of their need to extract nectar and the environment around them.

Many human innovations have spawned, and will continue to influence, similar changes. For instance, the printing press led to mass production of printed material, which led to the realization of the flaws of human eyesight when reading materials up-close. Without printed material, humans did not realize a need for glasses.

Today’s Technology Innovations

This concept got me thinking about our clients and their innovations in areas that include better imaging of the earth, improved tools for collaboration, and leveraging artificial intelligence for human capital management. I could not help but wonder about the specific hummingbird effect our clients’ innovations will have on the world and into the future.

For instance, consider the introduction of collaboration tools, such as Smartsheet. In the years to come, it will be interesting to know exactly how professional collaboration will change the way people work. How will those changes impact an organization’s bottom line? And will tools for better collaboration impact small and large organizations equally?

In his book, Johnson explains that the productivity gains from bar-code scanners were not evenly distributed. An economist studied this and found that bar-coding benefits the big-box retailers as opposed to the small mom-and-pop stores. It is logical to assume the productivity gains from new workplace tools will not benefit everyone equally.

Clearly, it is early still for the examination of the impact of collaboration tools and none of these questions can be answered until there is an ability to measure results. There is plenty of anecdotal information, but in the years to come there will be better quantifiable data.

Similar questions could be asked of many other of today’s innovators. For instance, Communiqué PR’s client BlackSky will enable satellite imaging as a service to provide nearly real-time imaging of 90 percent of the earth. What will be the hummingbird effect of this innovation. How will it impact commerce on a global scale and how will it improve lives? What other innovations will be spawned from the ability to monitor the earth and its changes over time?

Collaborative Networks & Sharing Ideas

Finally, as I read Johnson’s book I was struck by the number of times he mentioned collaboration as it pertains to innovation and how ideas travel in networks.

For instance, Johnson explained that Thomas Edison’s “greatest achievement many have been the way he figured out how to make teams creative: assembling diverse skills in a work environment that valued experimentation and accepted failure, incentivizing the group with financial rewards that were aligned with the overall success of the organization, and building on ideas that originated elsewhere.”

Certainly, workplace collaboration tools will play a role in better assembling, aligning, and organizing work groups. Social networks such as LinkedIn, Twitter, and Facebook also will impact sharing and connecting with other like-minded people. The Economics of Technology Professor Susan Athey has already designed a study and measured how networks such as Facebook and network aggregators like Google have impacted the consumption of news.

Later in the same chapter, Johnson explains that if we think the “lone genius” comes up with an innovation, as opposed to the innovation coming out of the “collaborative network,” then we will create different policies. For instance, tighter patent control favors the genius, while open standards and employee participation in stock plans make it easier for the collaborative network.

Given this assertion, I have to think that tools that enable collaborative work will also have an impact, or a hummingbird effect, on the pace of innovation. Policy changes are imminent.

“How We Got to Now” is truly an excellent read for anyone working with entrepreneurs or organizations at the forefront of innovation. It will help you better understand our world, give you insight into human ingenuity, and provide you with a lens into the process for making incremental gains versus envisioning something truly revolutionary.

Works Applications Previews New EPS Solution and Prepares to Disrupt the U.S. Market

We’re thrilled to congratulate our client, Works Applications, for successfully unveiling its new Enterprise Productivity System (EPS) this week at the 18th annual HR Technology Conference & Exposition in Las Vegas, Nevada. With its next-generation, cloud-based system slated to make its official debut in the U.S. in early 2016, the Japanese-based company deserves recognition for its game-changing technology and ambitious goal to enter the U.S. software landscape and compete against established Enterprise Resource Planning (ERP) providers such as Workday, SAP and Oracle.

Founded in 1996 to provide ERP solutions to Asian companies, Works Applications has quickly grown to become the No. 1  Human Capital Management (HCM) ERP provider in Japan. Its products, which help companies improve operational efficiency, are currently used by more than 7,000 customers including Fortune 500 companies such as Mitsubishi Chemical Corp. and Yamaha Motor Co.

Works Applications is the largest vendor in payroll and human capital management software in Japan; however, the company is an unknown player in the U.S. and faces tough competition from established ERP brands. But rather than continuing to play it safe and guard its position in Japan, the company has opted, under the inspired direction of co-founder and CEO Masayuki Makino, to address a largely stagnant ERP user experience in the U.S. and bring its next-generation offering to North America.

Designed to break away from the traditional ERP model, AI Works offers unprecedented speed, artificial intelligence capabilities, integration of productivity tools, and a focus on productivity – all of which support operational efficiency and reduces time spent on data entry, enabling better allocation of employee resources and talents. And unlike other enterprise software companies, Works Applications doesn’t charge for implementations, change requests, or any other unexpected fees, providing customers with predictable costs for their investment.

To support the successful unveiling of AI Works to key U.S. audiences, we worked closely with Works Applications’ marketing and communications teams in Japan and the U.S. to develop a strategy that aligned with their objectives and expectations. Because the company is an unknown entity in the U.S., we understood that introducing them as well as the AI Works platform would be an essential first step to officially launching the product. With that in mind, we identified the HR Technology Conference & Exposition as an ideal opportunity to preview the technology and implemented a campaign to brief key journalists and analysts about Works Applications and its new EPS system.

At the conference, the team hit the ground running and each day was filled with media interviews, analyst briefings, networking events and much more. In fact, the busy schedule included in-person briefings with 15+ analysts and journalists from research firms such as IDC, Gartner and Constellation Research, and publications such as Business Insider, Talent Culture, Tech Target, HR.com and Human Resources Executive, among others. And to top off, featured articles from Bloomberg Business and TechCrunch focused on AI Works and Works Applications’ entry in the U.S. were published to coincide with the start of the conference, spurring a surge of interest in the company and setting the stage for a successful week.

We’re proud to be a part of the Works Applications team and to help the company introduce its truly innovative solution to U.S.-based businesses. We look forward to preparing for the official launch of AI Works next year and supporting a solution that will have a revolutionary impact on HCP in this country. Until then, learn more about Works Applications here and stay tuned for more exciting updates in the near future.