Promoting Fashion in the Great Northwest

Late last year, Communiqué PR started working with The Shops at The Bravern, an open-air retail shopping center in Bellevue, Wash. Since that time, we have focused on building awareness of The Bravern both with consumers and the broader shopping industry. We have had the opportunity to promote a variety of events and work with […]

How to Give a Good Phone Interview With Media

In a world where your work force might be spread around the globe, being an effective communicator via email and phone is imperative. Though we use the phone to communicate daily with co-workers, clients and friends or family, we use a different set of principles and guidelines than are needed for a phone interview. Chances […]

What Does Your “About Us” Page Communicate?

The “About Us” page is one of the most important pages – and often most visited – on any company’s website. For most businesses, the messaging is first created at the early stages of the website’s design and most likely has not been reviewed since. However, while you may not be paying attention to it, […]

Facebook Tips for Companies: Archiving Live Chats

A client recently approached us about archiving Facebook chats in order to further engage their audience. Many companies find Facebook chats are an excellent way to maintain contact with their consumer base. Providing archives of these conversations is a helpful way to allow continued viewing of, and participation with these conversations. We did a little […]

Mitch Joel’s Keynote Speech on Shifting Paradigms Within PR/ Customer Service

This past April in Boston, Radian 6 hosted its Social 2011 User Conference. Designed for those who oversee and implement social media programs, the conference welcomed several distinguished keynote speakers, including Mitch Joel, the current president of Twist Image and New York Times’ bestselling author of the book Six Pixels of Separation. Joel delivered a […]

Better Understanding Complex Sales Situations

If you work in public relations or marketing then you are likely to be playing an indirect role on driving sales for your organization. Or perhaps you’re a PR person trying to motivate your company to engage in more activities. In either case you may want to have a better understanding of the sales process. […]

Lessons Learned in Social Media From a Reality TV Show?

Earlier this year, NBC debuted a new singing competition, The Voice, which at first glance seemed similar to FOX’s American Idol. Talented young performers all looking for their big break in the music industry by performing in front of celebrity judges or “coaches,” as The Voice coins them, including Christina Aguilera, Cee Lo Green, Adam […]

Transparency: How Much is Too Much?

As a PR professional, I consider transparency to be one of the most important principles of my job. As a rule of thumb, I tell myself and my clients that if you wouldn’t want your statement or actions popping up in an Internet search result, then you probably shouldn’t be saying or doing it. We’ve […]

What Not To Do in Crisis Communication

By now, everyone is aware of the News Corporation hacking scandal unfolding in England. Amidst the coverage, I came across an article from Forbes’ writer Robert Wynne who posted an interesting take on the scandal from a “what not to do” PR scenario. The article titled, “News Corp Hacks Public Relations Efforts,” outlined several PR […]

Invite Only: Google+

With the recent launch of Google+, everyone is speculating how this new social media “project” will fit within the overall landscape dominated by well-established players such as Facebook and Twitter. Are we really ready to adopt yet another new platform? And what is this new platform exactly? One answer currently prevails: Only time will tell. […]